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UZZAP Brand Intelligence Briefing

Category Intelligence
Coca Cola Global · Dr. Pepper

Coca Cola GlobalDr. Pepper
REPORT #435866497  ·  UZZAP · Brand Intelligence
01

Data Sources

Shows how many posts and comments were collected, and the time period they cover.

2pages scanned
indexed
60posts indexed
most discussed
46threads opened
every comment
4,073comments collected
after cleaning
1,933comments analysed

We scanned 2 Facebook pages and indexed 60 recent posts, spanning 30 Jan 2024 – 01 Jul 2026. The 46 most-discussed posts were opened in full and every public comment beneath them was collected — 4,073 comments, 1,933 of which passed de-duplication and relevance checks and were read across every lens. The remaining 14 posts inform the page-benchmark lenses: engagement, cadence, and content mix.

View the source data — every comment, verbatim ↗collected 15 Jul 2026 · posts 30 Jan 2024 – 01 Jul 2026 · Facebook
02

Sentiment

Shows how people generally feel about each brand (Net sentiment = Positive % − Negative %).

Coca Cola Global Your brand

N = 234
+11%net sentiment
  • Positive10244%
  • Neutral5624%
  • Negative7632%
Positive

The positive sentiment towards Coca-Cola Global is driven by nostalgia and a strong desire for the return of TaB, with multiple fans expressing affection for this product.

The Coca-Cola Company, you need to bring back TaB!!!
If you can bring back Cherry Coke then you can bring back TaB!!! The best diet soda ever made!!! Please bring back TaB!!!
I love cherry Diet Coke but I miss TaB! Pls bring it back!
Neutral

The neutral sentiment surrounding Coca Cola Global is driven by nostalgic requests for the return of discontinued products like TaB and Surge, reflecting a mild longing rather than strong emotions.

Bring back TaB @cocacola (in the new slim cans)
The Coca-Cola Company Coca-Cola time to bring back surge.
The only pink can I’m interested in seeing from The Coca-Cola Company is the return of TaB!
Negative

A significant portion of negative sentiment revolves around a strong desire for the return of the TAB soda, with loyal drinkers expressing frustration over its discontinuation and dissatisfaction with current offerings like Cherry Coke.

WE WANT OUR TAB BACK! Stop with all these weird flavors, you're just doing it to capture more shelf space in the store as a marketing ploy. Thousands of us were loyal TAB drinkers for years, and you abandoned us for this? I don't buy Coke products at all anymore. If I can't have TAB I don't want anything; it's all too sweet. I don't care how many fancy flavors you come up with it. (For heaven's sake, I think you had a mango for a while. Ewwwww.) WE ARE BEGGING YOU
We want TAB back!! Best flavor diet cola! I wouldn't touch this cherry stuff. It holds no apeal.
WE WANT TAB back! Not Cherry Coke.

Dr. Pepper

N = 1,699
+27%net sentiment
  • Positive80948%
  • Neutral53832%
  • Negative35221%
Positive

The positive sentiment towards Dr. Pepper is overwhelmingly strong, with many comments expressing deep affection for the brand and highlighting passionate loyalty among fans.

I love Dr. Pepper!!!!♥️
Dr Pepper I love Dr Pepper
Love Dr Pepper!
Neutral

The neutral sentiment surrounding Dr. Pepper is characterized by a high volume of comments that simply mention the brand name, indicating a lack of strong feelings.

Dr Pepper Dr pepper
Dr. Pepper
Dr Pepper
Negative

The negative sentiment towards Dr. Pepper is driven by a strong desire for the return of specific flavors, particularly the creamy coconut zero sugar variant, indicating disappointment among fans.

I need Dr Pepper creamy coconut zero sugar back like Now !
I miss drinking DR Pepper.
Ugh I wish I had some Dr Pepper 😩👀
03

Share of Mentions

N=1,081

Counts how many times Coca Cola Global and Dr. Pepper are explicitly mentioned across the comments, showing which brand people talk about the most.

100%
  • Coca Cola Global Your brand0 (0%)
  • Dr. Pepper1,081 (100%)

No share-of-mentions signal was found for Coca Cola Global in this dataset. Dr. Pepper enjoys a strong presence in conversations, with enthusiastic mentions highlighting its popularity among fans. The comments reflect a clear affection for the brand, suggesting that it resonates well with consumers who express a desire for its products. Overall, the share of mentions indicates that Dr. Pepper is a favored choice in the beverage category.

04

Top Themes

Shows what people talk about the most per brand, and how they feel about each topic.

Coca Cola Global Your brand

N = 234
Flavor Preferences85 (36%)
Recipe Changes61 (26%)
Sponsorship Controversies35 (15%)
Customer Service26 (11%)
Product Availability9 (4%)

Coca Cola Global is perceived positively in terms of flavor preferences and recipe changes, indicating strong consumer satisfaction with its product offerings. However, the brand faces significant concerns regarding sponsorship controversies and customer service, which could negatively impact its reputation. Additionally, the mixed sentiment around product availability suggests that while some customers find it accessible, others may experience challenges, highlighting an area for improvement.

Flavor PreferencesProduct Offerings85 (36%)
46 pos24 neg

Coca Cola Global has strong flavor preferences among customers, with notable enthusiasm for flavors like Orange Cream and Cherry Float. This indicates that catering to these preferences can enhance customer loyalty and drive sales.

The Cherry Float Coke is the best tasting soda I've ever had!! I usually only drink a soda once or twice a week but have atleast 1 of these a day since I bought the first pack!! Hoping its something that stays on the shelves!! Just pick up some Jim Beam Vanilla to mix it with on my way home!! Ill be pouring a drink soon
Not at all fond of the cherry flavors but LOVE the Orange Cream flavor!
definitely got to try this but y would u get rid of orange cream coke? that was so good probably my favorite flavor u had.. unbelieveable
Recipe ChangesCustomer Experience61 (26%)
24 pos16 neg

Consumers express a strong emotional connection to Coca Cola's recipes, with a desire for consistency and nostalgia. While there is some positive sentiment, many customers are calling for the return of classic flavors and improvements to recent changes.

Change back the Diet Coke! What ever you changed, it sucks now! Why mess with something good!
 I’m 78 and I only drink Coke. Only Coke all my life. However, in the Tacoma area at least, within the last six months, it’s tasting like a lot of soda water with a little bit of syrup. Are you cutting back on this syrup to make more money? Did you change the recipe? 😠
Please please please Bring back T@B Don't faff around with strange things 10 people will try once Back to the Best EVER T@B
Sponsorship Controversies35 (15%)
9 pos16 neg

The negative sentiment surrounding Coca-Cola's sponsorship controversies indicates a disconnect between the brand's initiatives and consumer expectations. Addressing these concerns is essential for maintaining a positive image and fostering a respectful relationship with customers.

Remeber folks. Coke has a custom can website, you can put gay, bisexuality etc. But cannot put the word straight. They also told people employed by them to act "less white" .
How come on your custom can kiosk I can put "Satan Loves You" with no issue but the moment I typed in "Jesus" I get an error message saying, "WHOOPS WE CANT AUTOMATICALLY PRINT THAT..." NOW THAT I KNOW YOU WORSHIP SATAN I WILL TELL EVERYONE WHO WILL LISTEN. SCUM.
Pity your company is filled with fucking losers who think AI slop adverts is okay The Coca-Cola Company & Coca-Cola. You're losers. Do better.
Customer ServiceCustomer Experience26 (11%)
7 pos8 neg

Coca-Cola's customer service issues are causing dissatisfaction among small businesses and individual customers, which could harm brand loyalty. Addressing these concerns is vital for maintaining a positive reputation and ensuring customers feel valued.

We are a small restuarant and probably that's the reason our new coke machine setup has been rescheduled for the 4rth time. It looks like coca-cola is too big and does not care about small restaurants. We are happy to take our business to Pepsi !!
I’m gonna need whoever at Coca Cola in charge of making sure your Coke Zero products are carbonated correctly to step their game up. Opening a soda and it goes flat in thirty minutes is not gonna work for me 🤣 I’ve reported this before but maybe calling it out publicly will get some changes rolling.
I went to Coca-Cola’s major depot today with so much excitement and hope to start up my wholesale business for Coca-Cola, Fanta, Sprite, and other products. I was ready to pay for both the drinks and the empty bottles/cartons so that I could begin this journey. But to my greatest surprise, I was told that empties are not available because the company is short of them. Honestly, it was very painful and disappointing for me to hear this. I found it very hard to believe that a giant company like Coca-Cola a household name known all over the world does not have empties available for new customers who want to start a business with them. This really broke my heart because I came with genuine intentions, ready to invest and grow with Coca-Cola products. Yet, I had to return empty-handed simply because there were no empties to buy. For someone like me who is just starting a business, this is very discouraging. I sincerely hope the company looks into this matter urgently because it is sad and disheartening that such a big and respected brand cannot meet this very important need.
Product AvailabilityProduct Offerings9 (4%)
2 pos2 neg

Customers express frustration over product availability, particularly regarding Cherry Coke, indicating a need for Coca Cola Global to improve stock levels. Addressing these concerns is crucial for maintaining customer loyalty.

Yall gonna have to up production.. I can’t find it anywhere.. I had order on Amazon in order to stay stocked!! I am addicted to Cherry Coke float!
It's nasty and you are not stocking cherry coke enough in stores what a let down
Yes and … retuningTaB to its rightful place on shelves would be the proverbial cherry on top. …

Dr. Pepper

N = 1,597
Flavor Availability935 (59%)
Carbonation Issues401 (25%)
Packaging Preferences111 (7%)
Pricing Concerns57 (4%)
Promotional Concerns55 (3%)

Dr. Pepper's strong themes of flavor availability, carbonation, packaging preferences, and promotional efforts highlight its strengths in delivering a satisfying product experience. However, the pricing concerns signal a pain point that the brand must address to maintain customer loyalty and satisfaction. Overall, while the brand excels in various aspects, it should focus on mitigating pricing issues to enhance its perception further.

Flavor AvailabilityCustomer Experience935 (59%)
443 pos188 neg

There is a strong consumer desire for diverse and unique flavor options from Dr. Pepper, as indicated by positive sentiment surrounding flavor availability. Introducing more permanent flavors could enhance customer satisfaction and loyalty.

Needs to be a permanent flavor!
I thought this was gonna be a permanent flavor that’s why it was limited last year to certain markets, but that I can’t find it anywhere here in Florida
Where's Strawberry Cream flavor?..I guess that was only for the summer. That one was good
Carbonation IssuesProduct Quality401 (25%)
161 pos99 neg

The carbonation issues reported by customers highlight significant quality control problems for Dr. Pepper that could lead to dissatisfaction and loss of brand loyalty. Addressing these concerns is crucial to maintain the brand's reputation.

Dr Pepper what is going on with the carbonation? My peppers are missing some of their crispy goodness. Does not make a difference in how it’s packaged.
I am not happy, I bought 4 12 packs of 16 ounce bottles and one of them the soda was completely flat ,all 12 bottles it was pretty sad
Every single time I buy the 10 pack mini’s there is at least one can, sometimes as many as 3 that are either completely empty or have zero fizz. What’s the deal???? Gotta fix this or I’m going to have to switch to Mr Pibb and I really don’t want to do that.
Packaging PreferencesProduct Quality111 (7%)
54 pos9 neg

Customers appreciate the design and functionality of Dr. Pepper's packaging, but there are concerns about bottle quality and availability. Addressing these issues is essential for maintaining customer satisfaction and loyalty.

My favorite bottle design ❤️
Your plastic bottles are horrible. I want the same plastic bottles that are sold in Michigan...Not the bottles that are so flimsy that spill out the top when you open it. Stop using the recycled plastic. I know, FL doesn't have a .05 bottle deposit, so you don't have to sturdy bottles.
Hey, Diet Dr. P addict here. Two things: where can I get the freshest 12 packs? The Amazon 12pks always arrive slightly dented and the flavor is yucko. My grocery store (Ralph’s) is better but still hit or miss. I crave the fresh, crisp sparkle of newborn aspartame. Also: Pullease get the 35 can cases back in Costco. Thank you.
Pricing ConcernsCustomer Experience57 (4%)
6 pos20 neg

Pricing concerns are a significant issue for Dr. Pepper, with consumers frustrated over high costs that may deter purchases. Addressing these pricing issues is crucial for maintaining customer loyalty.

Just lower the price in Finland. Same priduction cost 5*price. WTF?
Your drink is good, but at $3 for a 2L bottle, I can't help but think you are too obsessed with showing your mistresses a good time. Maybe go home to your wife, and save the rest of us a ton of money.
Dr Pepper admin must be from Kansas with these prices.
Promotional ConcernsCustomer Experience55 (3%)
21 pos10 neg

Dr. Pepper's promotional efforts generate strong consumer interest, but there are concerns about the perceived value of rewards and product availability. Addressing these issues is important for maintaining customer satisfaction and loyalty.

Don’t ever sign up for any of there promos to accumulate points, if you want to save them up and don’t use them they will run out of everything decent and you get stuck with dumb stuff like digital wallpaper. Scamming people to buy there products to gain points for useless crap!🙄
Its BS y'all introduced something thats so big of a hit that it flew off the shelves, get a bunch of people liking it then just cancel it?!?
When are you starting a new Dr Pepper Perks promo??????
05

Praise and Criticisms

Shows what people like and dislike about each brand.

Coca Cola Global Your brand

N = 179
Praise
Classic Coke Appreciation51 (28%)
Desire for TaB36 (20%)
Cherry Float Praise15 (8%)
Criticisms
Discontinued Popular Flavors62 (35%)
Poor Flavor Quality8 (4%)
High Prices7 (4%)

Coca Cola Global is well-regarded for its classic offerings, with strong appreciation for Classic Coke and a nostalgic desire for TaB. However, the brand faces challenges due to the discontinuation of popular flavors and concerns over flavor quality, which can detract from its overall perception. Additionally, high prices may alienate some consumers, signaling a need for Coca Cola to balance its legacy appeal with modern consumer expectations.

Classic Coke Appreciation51 (28%)

The strong appreciation for Classic Coke among loyal customers is evident, with many expressing long-term love and loyalty to the brand. This emotional connection fosters a community of advocates who promote Coca-Cola.

I’ve been a a Coca-Cola lover for over 10years
Coca-Cola or nothing 😎
Coke really adds more life. Love it...
Desire for TaB36 (20%)

There is a strong desire among customers for TaB, with many expressing nostalgia and a plea for its return. Reintroducing TaB could cater to this enthusiasm and potentially enhance customer loyalty.

TaB is the best! Please bring that back!!
Favorite flavor?? TaB for sure! If you're going to bring back a soda why don't youi bring one back that everyone is begging for? Thanks! Save TaB Soda
Ewww. Bring back TaB! Cherry appeals to a simple, young palate. Diet Coke triggers cravings and a desire for more sugar, leading to weight gain. "Aspartame (in diet coke)is hundreds of times sweeter than sugar. The brain anticipates a calorie rush, but when none arrives, it triggers cravings to find that energy elsewhere." "TaB, though also diet, may not cause the same cravings in individuals due to different metabolic responses to its specific sweetener formulation or a lack of the same intense reward-center stimulation." TaB appeals to a more sophisticated palate - an intriguing taste. If I want cherry, I'll add a maraschino cherry to my TaB mixed drink.
Cherry Float Praise15 (8%)

The positive reception of the Cherry Float concept indicates that Coca-Cola successfully combines innovation with its legacy, generating excitement among customers. This enthusiasm reinforces brand loyalty and showcases Coca-Cola's commitment to evolving its offerings.

The return of Diet Coke Cherry is the news we needed! A true classic. The Cherry Float concept is a fun, innovative way to celebrate the 40-year legacy. Excited to try both and taste the evolution. 🍒
Tried it today and love it!! 🍒❤️
Awesome to be celebrating 40 years of cherry innovation. In four decades, they’ve managed to put cherry in a can, take it out, and then mix it with vanilla. Truly, the Da Vincis of carbonation.
Poor Flavor Quality8 (4%)

Poor flavor quality undermines customer satisfaction, as evidenced by multiple complaints about new flavors. Negative experiences can lead to a loss of trust and a decline in repeat purchases.

This stuff is disgusting. Thanks for making the color scheme basically the same as regular cherry coke. No reason for me to think anything was different. Until I tried it. Gross.
I came and found this fb page because I need to vent this. I love cherry coke. My husband recently brought home 2 and put them in the fridge. I cracked on open took a drink and then was hit with absolute disgust. Looked at the label and CHERRY FLOAT. Honestly.... it's terrible. So terrible the 2nd one went unopened until today. Saw my husband with a coke said hey can I have a drink of that? Cherry float tricked again. Why is it so awful? 🤣
Use sugar cane instead of that fructose bs poison you use..
High Prices7 (4%)

High prices are causing frustration among loyal Coca-Cola fans, prompting them to seek more affordable alternatives. This sentiment could impact brand loyalty and sales if not addressed.

Time to ban buying this crap till prices get realistic. 8 bucks for a six pack? Ridiculous
I love Coca-Cola but your prices are too high!

Dr. Pepper

N = 994
Praise
Flavor Variety628 (63%)
Nostalgic Appeal33 (3%)
Emotional Comfort16 (2%)
Criticisms
Limited Flavor Availability250 (25%)
Expired Products64 (6%)
Quality Control Issues3 (0%)

Dr. Pepper is well-regarded for its diverse flavor offerings and nostalgic appeal, which evoke emotional comfort among its consumers. However, the brand faces challenges with limited flavor availability and occasional quality control issues, including expired products. These weaknesses may hinder its positioning in a competitive market, suggesting a need for improvement in product consistency to maintain customer loyalty.

Flavor Variety628 (63%)

Dr. Pepper's extensive flavor variety creates an exciting experience for customers, encouraging brand loyalty as they explore different taste options. This diverse offering satisfies various preferences.

23 Flavours * 100 cans = 2,300 taste explosions
It’s what the Dr ordered! With 23 flavors, why go with anything else??
Haven’t been able to get enough of the blackberry flavor 🤗
Nostalgic Appeal33 (3%)

Dr. Pepper's nostalgic appeal resonates with customers, fostering strong emotional connections that encourage brand loyalty. Long-standing memories and experiences with the soda make it a preferred choice across generations.

Who would not want a year's supply of nostalgic, blast from the past, good old creamy, foamy, delicious, Dr. Pepper.
Have been drinking this soda since first introduced to it when family was in Texas for a visit back in 1973.. Of course it was challenging for a while after we returned to Canada cause it took some time for my fav soda to become available in Canadian markets… But Boy! Once it was Everyone who knew me knew that is my preferred soda and still is!
Yes I do I love dp I’ve been loving it’s since 1999 and I had a themed birthday party one year ago
Emotional Comfort16 (2%)

Dr. Pepper provides emotional comfort to consumers, creating a deep connection associated with warmth and relaxation. This bond encourages brand loyalty and repeat purchases.

Dr. pepper brings warmth to my soul
Cold one after a long day 🥹🤗
Dr Pepper makes everything OK again
Limited Flavor Availability250 (25%)

Limited flavor availability can alienate loyal customers who seek specific tastes, as shown by requests for flavors like cherry vanilla. This lack of accessibility may lead to dissatisfaction and a potential loss of market share.

Can you just do cherry vanilla 😭 that’s the only other flavor I love besides original
Release the flavours in England please ☹️
This meme is almost as ridiculous as not having Creamy Coconut Dr Pepper available nationwide. 🥥 Disappointing.
Expired Products64 (6%)

Expired products significantly undermine customer trust, as evidenced by complaints about receiving outdated cans. This issue damages Dr. Pepper's reputation and drives customers away.

Bought several 12 pack cans of Diet Dr. Pepper. Expiration date on box was Nov. 2025. Several cans in at least 2 different boxes were already expired with expiration date in Aug. 2025. They just don't taste right once they are expired. Whats the deal with this ? Trying to get rid of expired products ?
Dr Pepper is my favorite but what are you guys doing?!?! Dollar General selling 6pks right at $7.00 and NO ONE buys them because they almost half that at the grocery stores but then Dollar General has a sale 3 6pks for $12 and people buy then but open them up and at least 4 bottles out of each 6pk is FLAT! It's not cool selling out of date bottles mixed in with two good bottles trying to recoup money! You shouldn't allow bottling companies to do this and run your brand into the ground it's not only bad business, it's stealing from the public because the majority won't take them back to Dollar General because their return policy SUCKS. DO BETTER!! I'M NEVER BUYING DRINKS FROM DOLLAR GENERAL AGAIN and after talking to others... they won't either.
I used to like Dr Pepper until one day I bought a bottle that was expired. Does anyone even come pick up expired product?
Quality Control Issues3 (0%)

Quality control issues, such as flat and improperly sealed products, undermine customer trust and satisfaction. Addressing these concerns is crucial for maintaining brand reputation and customer loyalty.

Unfortunately when I buy the bottles many of them are not sealed correctly and completely flat...
I filed a complaint on your website indicating the small 7oz cans are typically flat and lack carbonation. I received an email back requesting photos and a bunch of other information. Searching various places on the internet, it’s apparent this carbonation issue is wide spread, we’ll know but the issue if denied but the company. I didn’t want to go public but the reply was an insult and waste of my time. It’s a known issue. Taking responsibility is more important than ever. I really didn’t even want my money back. I wanted to simply help you and your bottlers sell a better product. I’m not at all happy at this point but that’s ok. I’ll just not buy the product any more and drink home brewed ice tea. Cheaper and no corn syrup which is also a know health risk. Thanks for not listening…not.
I don't trust Dr pepper with my stomach why would I trust ithem with
06

What People Want

Lists specific things that show what customers want but aren't getting yet from each brand.

Coca Cola Global Your brand

N = 137
Bring Back Tab73 (53%)
More Availability19 (14%)
More Product Options7 (5%)
Lower Prices4 (3%)
Better Ingredient Transparency3 (2%)

Coca Cola Global faces significant unmet consumer needs, particularly a strong demand for the return of nostalgic products like Tab and Surge, indicating a potential opportunity to capitalize on retro marketing. Additionally, consumers are seeking greater product variety and better ingredient transparency, suggesting a need for innovation in flavor offerings and clearer communication about product formulations. The call for lower prices and better local support also highlights a desire for improved accessibility and customer service, signaling areas for operational enhancement.

Bring Back Tab73 (53%)

There is a strong desire among consumers for the return of Tab, with many expressing that nothing compares to it. This indicates a significant emotional connection to the brand and highlights a missed opportunity for Coca Cola to reconnect with loyal customers.

Please bring back Tab!! We miss it so much!! Nothing compares to Tab.
BRING TAB BACK !!!!
I wish you would bring back Tab
More Availability19 (14%)

Consumers are expressing a strong desire for the return of specific Coca-Cola products like TaB, indicating a gap in product availability. Meeting these demands could enhance customer satisfaction and potentially boost sales significantly.

I think you should have a nationwide return of TaB! You'd be pleasantly surprised at your sale numbers if you did!
The Coca-Cola Company we want surge, now it's time to listen to the consumers. Release it this summer and keep it...
We want Vault
More Product Options7 (5%)

Consumers are expressing a desire for more diverse product options, specifically mentioning flavors like Surge and unique sparkling water varieties. This reflects a demand for variety and nostalgia that could enhance brand loyalty and attract new customers.

Just missing Surge. Let’s add that to the portfolio.
We want surge
I wish you guys would make more flavors of the clear American sparkling water and bring back the candied rainbow and cotton candy flavors
Lower Prices4 (3%)

There are no quotes that illustrate a desire for lower prices or permanent availability of specific products.

Bring back the diet lime coke . Not for a few a months, permanent!!
I LOVE COCKA COLA!
Better Ingredient Transparency3 (2%)

Consumers are frustrated with the lack of transparency regarding ingredients, particularly the use of corn syrup instead of real sugar. This undermines trust in the brand and alienates customers who prioritize natural ingredients.

Fuckin rip off assholes it’s not the original formula false advertising the original had real sugar your shit you selll now is man made corn syrup you guys fuckin suck donkey dicks
Cut out corn syrup in Coke!

Dr. Pepper

N = 401
More Availability149 (37%)
More Flavor Options100 (25%)
Lower Prices24 (6%)
Better Quality Control17 (4%)
Bring Back Creamy Coconut17 (4%)

Dr. Pepper faces critical unmet consumer needs related to product availability, flavor options, and pricing. Consumers are expressing a strong desire for more consistent distribution of flavors, particularly those that have been limited or discontinued, alongside a call for lower prices to remain competitive. Additionally, concerns about quality control and the need for healthier options signal that the brand should focus on improving product consistency and expanding its offerings to cater to diverse consumer preferences.

More Availability149 (37%)

Consumers are expressing a strong desire for Dr. Pepper products to be available year-round and in more locations, particularly for flavors like cherry and caffeine-free options.

Maybe make it for a NON limited time! As in make it available all the time 🥥🥤
Can you please distribute cherry in more areas. Impossible to find!
Make caffeine free Dr. Pepper more available at stores!
More Flavor Options100 (25%)

Consumers are expressing a strong desire for more permanent flavor options, such as Creamy Coconut and Blackberry, rather than limited-time offerings.

Make Creamy Coconut a full-time flavor!
Please let it be a permanent flavor
DON'T KEEP IT LIMITED - We need it like we need the Blackberry flavor!
Lower Prices24 (6%)

Consumers are expressing frustration over the rising prices of Dr. Pepper products, leading some to switch to more affordable store brands or competitors.

Unfortunately Dr. Pepper is now nearly $9 a 12 pack, until the priced come back down to something reasonable our family has switched to store brands at home.
Here in DFW area your six packs of Dr Pepper zero sugar bottles are going for seven dollars. That is ridiculous. I just bought Coke zero for $4.27 per six pack at H-E-B. You better do something about your prices.
Actually thinking I'm going to have to quit dr pepper. The prices for 2 liters, 12 and 24 pack are out of hand.
Better Quality Control17 (4%)

Consumers are experiencing issues with the quality of Dr. Pepper products, including unpleasant odors and flat taste, indicating a significant inconsistency in quality control.

What is up with your 20 oz bottles lately ? Anytime I buy one individually, the brim smells like a musty wet rag. Apparently this isn’t just a one person / one time thing. This has been my second time this month buying one at a gas station and it smells so foul. I’ve ALWAYS loved Dr. Peoper, but this just seems dangerous and unsanitary. About to stick with the Pibb. Sadly.
Why are your Diet and Zero Dr. Peppers tasting flat?? Just purchased a 12 pack Dr Pepper Zero and it’s tasting semi flat and does t expire until December. The bottles I purchased weeks ago, the same way. Hope you haven’t changed formulas, because they are expensive to be semi flat.
I wonder if there was a batch issue somewhere, because I also have been buying bottle packs for years and the most recent pack I got also was noticeably flat compared to usual.
Bring Back Creamy Coconut17 (4%)

There is a strong demand for the return of Creamy Coconut flavors, as many consumers express deep emotional connections and nostalgia associated with this product.

Bring back Creamy Coconut Zero 🥥 and Creamy Coconut 🥥
I need Creamy Coconut to come back! 😭😭😭
Bring back the coconut in Tennessee!! It was my family’s favorite.
07

Switching Destination

Shows what brands consumers prefer over Coca Cola Global and Dr. Pepper.

Coca Cola Global Your brand →

N = 5
Pepsi80%

Too Big For Small Businesses

We are a small restaurant and probably that's the reason our new coke machine setup has been rescheduled for the 4rth time. It looks like coca-cola is too big and does not care about small restaurants. We are happy to take our business to Pepsi !!
We are a small restuarant and probably that's the reason our new coke machine setup has been rescheduled for the 4rth time. It looks like coca-cola is too big and does not care about small restaurants. We are happy to take our business to Pepsi !!

Coca Cola Global faces significant competition from Pepsi, which captures 80% of switchers. The primary reason for this shift is the perception that Coca Cola is too large and unresponsive to the needs of small businesses. This highlights a vulnerability in Coca Cola's positioning, suggesting that a more tailored approach to smaller clients could enhance brand loyalty and mitigate the risk of switching.

Dr. Pepper →

N = 21
Pepsi33%

Availability Of Zero Cherry, Lighter Taste

Hate Dr pepper to lite in taste I’ll enjoy a ice cold Pepsi
Don’t hate me, but I don’t drink Dr Pepper as much as I used to I now drink Pepsi😂😂😂😂😂
Need zero cherry in 17 oz bottles in stores in the Phx area! Until then I drink zero cherry Pepsi!
Coke19%

Cheaper Prices

Coke
I'm from Texas, why is DP so much harder to find? Coke, and Pepsi displayed everywhere.
Dr Pepper never gets old! I actually happy I left 5 cases of Dr Pepper in my sister car for the Super Bowl today!! I like had 4 and had the restaurant bar gave me ice. They only carry coke products! Boo!
Dr Thunder10%

Cheaper Price

At 9$ a 12 pack I've gone dr thunder
Love me some dr pepper zero! But ill have to admit, i do buy me some dr thunder zero when its available

Pepsi captures the largest share of switchers from Dr. Pepper, primarily due to its availability of Zero Cherry and a lighter taste, indicating a vulnerability in Dr. Pepper's flavor profile and product variety. Additionally, price sensitivity is evident as both Coke and Dr Thunder attract switchers with cheaper prices, suggesting that Dr. Pepper may need to reassess its pricing strategy. The presence of quality issues leading to switches to Mr Pibb further highlights the importance of maintaining product quality to retain customers.

08

Brand Analysis

How each brand shows up across the pages

Coca Cola GlobalDr. Pepper
Overall Sentimentnet-positive at 11%, with a favorable lean but overshadowed by significant negative feedback.net-positive at 27%, with a favorable lean indicating strong customer loyalty despite some negative feedback.
Share of Mentions0% share, indicating no presence in the conversation compared to competitors.100% share, demonstrating a dominant presence in the competitive conversation.
Dominant ThemesConversation centers on flavor preferences and recipe changes, but also highlights sponsorship controversies that could harm brand perception.The conversation focuses on flavor availability and carbonation issues, which are critical for maintaining customer satisfaction.
Unique PraiseA loyal minority appreciates Classic Coke and desires TaB, yet this is not enough to offset the brand's significant weaknesses — "Coke really adds more life. Love it..."Dr. Pepper's flavor variety and nostalgic appeal resonate strongly with consumers, enhancing brand loyalty — "23 Flavours * 100 cans = 2,300 taste explosions"
Unique CriticismsDiscontinued popular flavors and poor flavor quality are major issues that drive customers to seek alternatives, particularly Pepsi — "Please stop with the new flavors that people don't want. Bring back tab and you'll make millions happy."Limited flavor availability and quality control issues are significant weaknesses that could lead to customer defection — "Can you just do cherry vanilla 😭 that’s the only other flavor I love besides original"
Unmet NeedsCustomers are calling for the return of TaB and more product options, which reflects a gap in meeting consumer desires — "Please bring back Tab!! We miss it so much!! Nothing compares to Tab."There is a clear demand for more flavor options and lower prices, which could enhance competitiveness — "Maybe make it for a NON limited time! As in make it available all the time 🥥🥤"
Switching DestinationCustomers are switching to Pepsi due to perceptions of being too big for small businesses.Customers are switching to Pepsi, Coke, and Dr Thunder due to availability of Zero Cherry and lighter taste preferences.
Switching ReasonThe brand's size and limited flavor offerings are pushing customers towards competitors like Pepsi — "We are a small restaurant and probably that's the reason our new coke machine setup has been rescheduled for the 4rth time. It looks…"The appeal of cheaper prices and specific flavor offerings from competitors is drawing customers away — "Hate Dr pepper to lite in taste I’ll enjoy a ice cold Pepsi"
Emotional IntensityEmotional intensity is moderate, with a mix of nostalgia and frustration evident in customer feedback.Emotional intensity is high, driven by strong brand loyalty and a deep connection to the product's unique flavors.
Strategic VulnerabilityThe brand's lack of presence in discussions and negative sentiment surrounding flavor quality create a strategic vulnerability.Quality control issues and limited flavor availability present vulnerabilities that could be exploited by competitors.
Where Coca Cola Global stands in the category

Dr. Pepper is currently winning with a strong net-positive sentiment and a commanding share of mentions, while Coca Cola Global is facing significant challenges with a net-positive sentiment that is overshadowed by customer complaints about flavor quality and high prices. The strategic vulnerability of Coca Cola Global is evident as customers are switching to Pepsi, driven by perceptions of being too large for small businesses and a lack of flavor options. Dr. Pepper, despite its strengths, risks losing customers due to limited flavor availability and quality control issues, with some switching to competitors like Pepsi and Dr Thunder. Both brands have clear unmet needs, with Coca Cola needing to address flavor discontinuations and Dr. Pepper needing to enhance its flavor variety and pricing strategy. To remain competitive, Coca Cola Global should focus on reintroducing popular flavors, while Dr. Pepper should prioritize improving product quality and expanding its offerings.

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UZZAP · Brand IntelligenceReport #435866497 · 60 posts · 1,933 comments · collected 15 Jul 2026 · Confidentialwww.amplifihq.com